Are you an ambitious, hard-working, career-minded person searching for an environment where you can flourish?
Are you an exceptional individual seeking a dynamic, hyper-growth company that can match your ambitions and efforts with opportunities to grow professionally?
If so, learn more about NovaCopy. We are one of the fastest growing businesses in the United States. Here is your chance to participate in one of the country's great business success stories.
Our Culture The NovaCopy culture embodies our passion for the customer’s needs, our love of our work, our desire for the personal growth of our associates, and our phenomenal expansion. This translates into a high energy, dynamic work environment.
If you thrive in a fast-paced, exciting atmosphere and embrace change wholeheartedly, you will feel right at home. Attitude, ambition and education are as important as previous experience. If you are looking for that "great opportunity," NovaCopy is it!
NovaCopy is currently looking for a sharp, energetic, hard-working individual to join our Nashville team as a Dispatcher. Our growth is due to a great demand for the products and solutions we offer and our desire to be #1 in our market.
Utilize mapping software and GPS systems to pinpoint Technician location in making dispatching decisions
Ensure timely resolution of all service calls
Identify and remedy mishandling of any service call
Maximize customer satisfaction, response time and technician productivity by following Dispatching policies
Work closely with Branch Service Manager and VP of Service to ensure productivity of all Service operations
Provide excellent customer service through basic product knowledge and Dealer Service request processing
Work with sales and service manager’s requests to review service issues
Manage Time systems for Technicians
Monitor weather and traffic situations and adjust Field Tech scheduling accordingly
Provide a positive teamwork environment
Applicants must have a working knowledge of Microsoft Office Suite to include Word, Outlook, Excel, and Internet Explorer. Previous dispatching experience is strongly preferred.
Starting pay is $14.00 per hour.
NovaCopy provides competitive hourly pay plus lead bonuses, medical and dental coverage, 401K participation eligibility with employer contributions, paid time off, and paid holidays. NovaCopy offers a drug-free and smoke-free work environment.