Software Sales Representative

The Software Sales position is a critical role at NovaCopy requiring exceptional sales, technical, and communication capabilities. 

The focus of this position is to maximize initial and recurring revenues from technical products through making sales alone or together with document solutions sales specialists.   

This position works closely with the sales and technical teams. This person will help gather requirements from clients and analyze their business and technical needs. They will ensure the client’s data structure, data flows, business processes, features, and usability are all best practice and will liaise with NovaCopy’s technical team to ensure that all enhancements and document solutions are robust and consistent with best practice.  Ultimately, they are responsible for selling the solutions and ensuring that the design of the solution on the NovaCopy platform meets the customer’s business needs.

The role develops the necessary documentation required for project managers and the technical team to use for successful project completion. This position will be an advocate for the client and help ensure we do the right thing (with holistic thinking) for the client. This is an important position that contributes directly to project implementation success. We move quickly on new business opportunities so the ideal candidate is one that thrives in a dynamic environment, can quickly learn (our solutions and client systems) and is able to adapt. We seek a self-starter who can interact effectively, build relationships with business and technical partners at all levels within the organization, and demonstrates exceptional communication, analytical, and problem-solving abilities.


Perform all following tasks in conjunction will other sales associates when introduced to a customer or alone when opportunities were not identified by another sales associate:

  •  Directly respond to all inbound leads for solutions products and complete sales processes to obtain orders.
  • Personally make sales calls to current and prospective NovaCopy customers to identify problems which can be solved through our software and services.
  • Conduct presale discovery meetings with customer to discuss customer needs and develop proposed solutions.
  • Determine specific hardware and software items needed for quotes and orders.
  • Perform on-site and showroom demonstrations on hardware and software.
  • Develop proposals with pricing for products and services offered
  • Use CRM System to enter notes, maintain contacts, and track forecasts
  • Obtain customer signature on closing paperwork
  • Enter deal files and other order documents to process orders
  • Resolve technical issues that arise in pre-sales activities.
  • Identify client problems, business processes and drivers while understanding the context and constraints under which they operate.
  • Perform functional/configuration analysis associated with work orders and project requests.
  • Design and document data flows, processes, and business rules – both textually and visually.
  • Assist in training classes and provide support as needed for all sales and service personnel.



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